i have the same problem. I tried the testversion which is free for 14 days. I have no longer a use for it and i want to cancel it before the yearly subscription begins. But the system does not allow it. I tried it several times on different computers, Wifi on/off etc. Always the same problem. (Look photo) i want to make sure that it will get canceled before the yearly subscription begins. There is also the button missing "manage your plan". In the support section stands that i have to klick on it. Quite hard when there is no button. Please contact me.
Dominic, thanks for posting about your problems managing your recent subscription to this public discussion forum. The subscription is active, so please click on https://adobe.ly/48vxaRZ to speak with a member of our team who can help you further. If you are unable to reach anyone, or are redirected to a public discussion forum, then please use a different device to contact us. ^JW
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