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Re: Adobe has trapped me into another year of the annual plan [Branched from old topic]

New Here ,
Jul 29, 2021 Jul 29, 2021

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[Moderator moved from Download & Install to Account, Payment & Plan.]

 

Can I say I am also completely appalled at the service contract arrangement offered by Adobe. After trying to cancel my subscriptions earlier in the year I just discovered that I had a product auto-renew not 10 days ago and I am now being refused the right to cancel. I do not actually use Adobe products and I would like to cancel - not be conned in to another year of paying £50 a month based on the receipt of one email that often goes in to junk. 

 

Please can someone sort this out and cancel both of my subscriptions. Adobe would do well to offer monthly agreements as standard. When I am finally out of this contract I will most certainly not be back until the offer is better. 

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Adobe Community Professional , Jul 29, 2021 Jul 29, 2021
@defaultq4ar13ob5gne, This is a user-to-user forum. Fellow product users can't help you with your account. Please contact Adobe support directly if you can't cancel on your own online.  Log-in below and click on Manage Plans. https://account.adobe.com/plans How do I Cancel my Subscription? https://helpx.adobe.com/manage-account/using/cancel-subscription.html =============== Subscription & Cancellation Terms: https://www.adobe.com/legal/subscription-terms.html CONTACT ADOBE SUPPORT: ========...

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Adobe Community Professional ,
Jul 29, 2021 Jul 29, 2021

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@defaultq4ar13ob5gne,

This is a user-to-user forum. Fellow product users can't help you with your account.

 

Please contact Adobe support directly if you can't cancel on your own online.  Log-in below and click on Manage Plans.

https://account.adobe.com/plans

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Hope that helps.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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