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Re: Adobe Saggart hidden payment

New Here ,
Sep 10, 2025 Sep 10, 2025

I have also noticed same thing. i have been changed HKD 158.00 monthly for a subcription i did not purchase. Contact Support Chat team seems cannot investigate and confirm this. Thanks in advance for any further confirmation.image (5).png

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correct answers 1 Correct answer

Community Expert , Sep 11, 2025 Sep 11, 2025

@hk_9158 

 

use https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html to check for legitimate adobe charges.

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New Here ,
Sep 10, 2025 Sep 10, 2025

i dont know if my domain have different Adobe ID and email . (chat team said only 1,  anyone can confirm?)  and dont have billing notification email.

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Community Expert ,
Sep 11, 2025 Sep 11, 2025

@hk_9158 

 

use https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html to check for legitimate adobe charges.

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New Here ,
Sep 11, 2025 Sep 11, 2025

Thanks Kglad. It's very help. i will keep contact with Chat team. 

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Community Expert ,
Sep 12, 2025 Sep 12, 2025

did that show adobe charges?

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New Here ,
Oct 14, 2025 Oct 14, 2025

Yes, thanks your help.

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Adobe Employee ,
Oct 14, 2025 Oct 14, 2025

We're glad your issue was resolved. 

Feel free to update the thread for any other questions. 


^KS

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Community Expert ,
Oct 14, 2025 Oct 14, 2025
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you're welcome.

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