Cancel automatic renovation annual signature

[Robert36877515o58g]

Can you please cancel my subscription 

[jane-e · Accepted solution]

@Robert36877515o58g 

Somehow you managed to find a thread from 2013 in Using the Community (for questions about the forums) instead of starting a new post. I've moved your post to Account, Payment & Plan.

We cannot cancel your subscription on this public forum. If you need help, only Adobe Customer Care can assist.

To Cancel

Try the steps clearly outlined here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If you need assistance

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser blocks the Chat window, try the steps here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send a post through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

Cancellation fee

Note that if you are cancelling an annual plan before the year is up, there is a cancellation fee. Details and percentages are detailed here:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel

Jane