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Re: Cancel automatic renovation annual signature

New Here ,
Apr 20, 2024 Apr 20, 2024

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Can you please cancel my subscription 

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correct answers 1 Correct answer

Community Expert , Apr 21, 2024 Apr 21, 2024

@Robert36877515o58g 

 

Somehow you managed to find a thread from 2013 in Using the Community (for questions about the forums) instead of starting a new post. I've moved your post to Account, Payment & Plan.

 

We cannot cancel your subscription on this public forum. If you need help, only Adobe Customer Care can assist.

 

To Cancel

Try the steps clearly outlined here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

If you need assistance

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen

...

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Community Expert ,
Apr 21, 2024 Apr 21, 2024

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@Robert36877515o58g 

 

Somehow you managed to find a thread from 2013 in Using the Community (for questions about the forums) instead of starting a new post. I've moved your post to Account, Payment & Plan.

 

We cannot cancel your subscription on this public forum. If you need help, only Adobe Customer Care can assist.

 

To Cancel

Try the steps clearly outlined here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

If you need assistance

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser blocks the Chat window, try the steps here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send a post through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

 

Cancellation fee

Note that if you are cancelling an annual plan before the year is up, there is a cancellation fee. Details and percentages are detailed here:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel

Jane

 

 

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