i want to unsubscribe

[yvonne_1911]

Hi

Why is it impossible to unsubscribe from Adobe, I have tried so many times yet they are still taking money out of my account every month and I don t even know what I am paying for

[kglad]

@yvonne_1911 

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?

[Shivangi_Gupta]

Hi @yvonne_1911,

I reviewed your account info. You have an active annual subscription to Adobe Acrobat Pro.

You can canecl your plan if you are not willing to use it following the steps here: https://adobe.ly/41JSxuE

Also, please refer to this article to understand the subscription terms and conditions before you proceed with cancellation: https://helpx.adobe.com/in/manage-account/using/creative-cloud-subscription-terms.html

Let me know if you have any additional questions.

^Shivangi