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Re: What happens when you cancel your 'Creative Cloud subscription'?

New Here ,
Apr 17, 2023 Apr 17, 2023

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If I have shared files and libraries with other adobe licence holders, will they still have access to them if I cancel my account?

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correct answers 1 Correct answer

Community Expert , Apr 17, 2023 Apr 17, 2023

Do you mean cancel your account or cancel your subscription?

 

If you cancel (remove) your Adobe account, then no – nothing would be retained.

 

If you cancel your subscription, then your account would revert to the free level of Creative Cloud, which provides 2 GB of free Cloud storage, including usage of shared files and libraries.

 

If you’re over the 2 GB storage limit when you cancel, then you have 30 days to move files out of cloud storage to get down to that amount.

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Community Expert ,
Apr 17, 2023 Apr 17, 2023

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@peterh54677268 

 

no, not via adobe cc. ie, you'll need to find another way to share if you end your adobe subscription(s).

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Community Expert ,
Apr 17, 2023 Apr 17, 2023

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Do you mean cancel your account or cancel your subscription?

 

If you cancel (remove) your Adobe account, then no – nothing would be retained.

 

If you cancel your subscription, then your account would revert to the free level of Creative Cloud, which provides 2 GB of free Cloud storage, including usage of shared files and libraries.

 

If you’re over the 2 GB storage limit when you cancel, then you have 30 days to move files out of cloud storage to get down to that amount.

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