Refund Request

[n_8761]

Is there any way to cancel the pending transaction regarding an adobe stock photo subscription? Thanks.

[kglad]

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, check for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

[Jeffrey_A_Wright]

n_8761, thanks for posting about your recent commitment to Adobe Stock in this public discussion forum. I can confirm that you did cancel the subscription successfully. Please see https://adobe.ly/4fmKhGt for information on the cancellation process. You can find more information about any refunds issued at https://adobe.ly/3H2F5uW. ^JW