Hello. I activated the monthly subscription and thought I cancelled it. Today, I was charged the subscription amount and when I checked, I realized that the subscription was still active and cancelled it. I checked on the website regarding the refund policy and saw that the payment would be refunded if the subscription was cancelled within 14 days of the initial purchase. Since I cancelled it within hours, could you kindly refund the subscription payment at your earliest please?
Cherryly, thanks for posting about your recent subscription commitments to this public discussion forum. I can confirm that you have canceled both of your subscriptions. As John mentioned, any refunds that are issued will take up to 14 days. Please see https://adobe.ly/46umvpn for more information. ^JW
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