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Refund

New Here ,
Oct 02, 2022 Oct 02, 2022

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Adobe has charged me twice for Audition how can I contact them so they can refund me my money?

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Community Expert ,
Oct 03, 2022 Oct 03, 2022

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Hi

You can use this link https://helpx.adobe.com/ie/contact.html

Click in the Chat icon, bottom right

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Community Expert ,
Oct 03, 2022 Oct 03, 2022

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in addition to following @Ged_Traynor's suggestion, you can use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen


in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com....

p.p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.p.s. you can also use twitter to tweet @AdobeCare.

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