Stolen wallet with all my credit card in it.

[lynn_3846]

My wallet was recently stolen with all my credit card in it. My Abode subscription was due this past Saturday. I called the Adobe San Jose Corp phone number to report earler this morning and that didn't work. I will receive my new credit cards next week from 11/25-28. What should I do?

[kglad · Accepted solution]

contact adobe support, though generally credit card companies automatically transfer the charges to your nee card.

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

[Shivangi_Gupta]

Hi @lynn_3846,

Thanks for reaching out. Please report it directly to our support team as suggested by @kglad.

Do not share any confidential info here as this is a public forum. 

Let us know if you have any questions.

^SG

[lynn_3846]

Hi SG

I would never share anything further than I did in any public forum, but
thanks,

I don't have a twitter (now x). Where do I find your Adobe support online?

Thanks,
lynn_3846

[Peru Bob]

Where do I find your Adobe support online?
By @lynn_3846

See the reply by kglad . Click on the link and follow his instructions.