Subscription

[Maria32741483eh21]

My free trial ended, I paid my subscription just today and I have to renew it, only a few hours after the payment. Is this how it works?

[kglad]

contact adobe support to fix this.  there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<"moved from using the community bugs">

[Abambo]

Check https://account.adobe.com/plans to see what dates are shown there. Did your software stop working and asking you to take a subscription? https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

If that doesn't help, proceed as indicated by @kglad .