Tax Exemption for Government

[Harry23118734jua9]

No other vendor has ever made it so difficult for us to get our tax exemption.  We are a tax exempt government entity.  They keep insisting on a tax exempt certificate and my order number, etc.  My account is ALREADY exempt.  Why is it so hard for me to purchase licenses for 2 of my colleagues?  You already have the tax exempt information.

[kglad]

these are user-to-user forums.

there's info here, Place a tax-exempt order with Adobe

and if you need more help, contact adobe support, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human