This is a question about canceling a Premier Pro payment.

Forum|Forum|4 years ago
April 25, 2021
5 replies
316 views

I canceled my Premier Pro payment some time ago, and the appraised value exceeded 130,000 won.

By the way, I am a student and I made a mistake because I do not understand the payment system.

And my parents only give me an allowance of around 50,000 won per month.

And when I check, there are many places where I spend my money, so I don't even have 20,000 won in my account.

I'm sorry, but is there any way to not pay the fee?

This topic has been closed for replies.

Correct answer John T Smith

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852
-do be aware that cancelling early means paying 1/2 of the remaining time as a fee

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Nancy OShea

Community Expert

@영욱5ED2,

This is a user-to-user forum, not Adobe.

An annual contract is 12 months long. There is a penalty fee of 50% for cancelling before your 12th month of service. So in other words, if you cancel with 6 months of service remaining on your contract, you will be expected to pay for 3 months of service.

Before you enter into an agreement, you should read and understand the terms. If you don't understand them, ask a parent, teacher or adult friend to help you. See links below.

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

Nancy O'Shea— Product User & Community Expert

John T Smith

Correct answer

Community Expert

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852
-do be aware that cancelling early means paying 1/2 of the remaining time as a fee

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730