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Trying to re-buy a Creative Cloud Pro plan with student discount after cancelling

New Here ,
Aug 10, 2025 Aug 10, 2025

Hello Adobe community! I’m a Graphic Design student who is currently subscribed to a yearly prepaid plan with a student discount. My bill for my yearly Creative Cloud Pro plan recently came in at the standard cost of around $800.  As a student, my plan should normally be around half the cost. After a bit of searching, I beleive I found the issue in my profile, finding that my education information failed to update for some unexplained reason. After taking care of that, I cancelled the current plan so I don’t have to pay the non-discount bill I got for this year, because it didn't change even after updating my education information. I'm trying to buy Creative Cloud Pro again now that my discount is active, but I'm being denied because the plan I cancelled won't expire until a year from now, so my computer thinks I already own Creative Cloud Pro despite me cancelling the first plan. Is there any way to get rid this first plan completely, or do I simpy have to wait out this cancelled plan and just hope I don't get charged with the non-discount bill?

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Account management , Billing
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Community Expert ,
Aug 10, 2025 Aug 10, 2025
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Community Expert ,
Aug 10, 2025 Aug 10, 2025
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Don't cancel your student plan. If you do, you'll be ineligible for any discounts. 

 

Students/Teachers receive an introductory discounted price for 1 year, after which the price goes up about $10/mo.  

https://www.adobe.com/creativecloud/buy/students.html

Students and Teachers

Introductory Pricing Terms and Conditions

US$29.99/mo Creative Cloud Introductory Pricing

Eligible students 13 and older and teachers can purchase an annual membership to Adobe® Creative Cloud™ for a reduced price of US$29.99/mo for the first year. At the end of your offer term, your subscription will be automatically billed at the standard subscription rate, currently at US$39.99/mo, unless you elect to change or cancel your subscription. This pricing is valid for purchases of an annual plan, which requires a 12-month contract. This pricing is available for first time membership only and limited to eligible education customers who purchase directly from the Adobe Store or by calling Adobe Sales.

 

Upload your proof of enrollment— student ID, tuition bill or some other document that states you're a student. 

https://account.adobe.com/plans

 

Nancy O'Shea— Product User, Community Expert & Moderator
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