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Two adobe subscriptions on one email address. Would like to switch one of them to a different email?

New Here ,
Dec 06, 2024 Dec 06, 2024

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hi, 

I have photography plan with work and we have just taken advantage of the all apps discounted plan. I couldnt upgrade the photography plan so i wanted to see can I transfer it to a different email address and I will use it for person stuff. I dont want to lose what is there though. 

Is this possible?

Can billing on the two plans be with different cards?

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Community Expert ,
Dec 06, 2024 Dec 06, 2024

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Community Expert ,
Dec 06, 2024 Dec 06, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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Adobe Employee ,
Dec 06, 2024 Dec 06, 2024

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Hi @JQG,

Thanks for reaching to the community. I understand you're trying to change the primary email address associated with your Adobe account. Have you tried the steps listed in this article? https://adobe.ly/3ZrOa5s

Let us know if you have any questions.

 

Thanks,

Shivangi

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