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mehmoodj95325169
mehmoodj95325169
Participant
April 13, 2015
해결됨

Unclear Invoice item description show CCLE,ALL,MLP,DRI01,EUW,001,N/A,NEW 1Y PR

  • April 13, 2015
  • 8 답변들
  • 121698 조회

Can you help me to understand it please, Invoice item description show CCLE,ALL,MLP,DRI01,EUW,001,N/A,NEW 1Y PR. what does mean by this narrative?

    이 주제는 답변이 닫혔습니다.
    최고의 답변: Atul_Saini

    Hi Mehmood,

    It would be Creative Cloud Teams, Multi Platform, European western English.

    Is there anything else we could be of help to you?

    Thanks,

    Atul Saini.

    8 답변

    M
    Mario374937362ttm
    Participant
    May 19, 2024

    Hello, I have a similar experience to the one described in this thread. Can I get you support to find out the meaning of these items in my invoice:  APCC, ALL, MLP, DRI01, MUN, 001, N/A, TEAM 2022 Item # 65323714.?

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 19, 2024
    1. APCC=  Type of  app included in Creative Cloud
    2. MLP= Platform on which they can be used
    3. MUN= Type of language
    4. Duration

     

    W
    WBreden
    Participant
    August 5, 2023

    Can you help me to understand it please, Invoice item description show CCLE,ALL,MLP,DRI01,EUW,001,N/A,NEW 1Y PR. what does mean by this narrative?

    THEMEN
    Abrechnung
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 5, 2023

    ask adobe support. there are 2 ways to contact adobe; chat and twitter:

    chat:
    use a browser that allows popups and cookies
    and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    twitter:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

    O
    Otter26971670hmlz
    Participant
    November 5, 2022

    why don't you just create an easy-to-understand invoice?

    not that hard guys

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 5, 2022

    these are user forums. if you want to make a suggestion to adobe, for applicable apps, use https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

     

     

    for others, use https://www.adobe.com/products/wishform.html

    H
    Hil5000
    Participant
    September 3, 2021

    Got same issue. Can anyone tell me what this means please - trying to do a set of accounts - no idea what the business purchased from Adobe. Invoice says CCSN,ALL,MLP,DRI01,MUA,001,N/A,UPG

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    September 3, 2021

    Looks like an annual subscription to the Creative Cloud ALL Apps plan.

     

    Your client can tell what they ordered by logging-in to their Adobe online Account portal or Teams/Enterprise Admin Console.

    https://account.adobe.com/plans

    https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

     

    Nancy O'Shea— Product User & Community Expert
      A
      Anonymous
      May 5, 2020

      In our case -- all of this information is tied to a bill we received via PayPal for Adobe Products/services we did not order.  Not a big bill, $14 and change.. plus VAT etc. for a USD total of about $16.50.   The problem is we ordered / purchased NOTHING from Adobe that I am aware of, but received a bill anyway.

       

        Nancy OShea
        Community Expert
        Nancy OSheaCommunity Expert
        Community Expert
        May 5, 2020

        If you're absolutely certain nobody in your family / group with access to that PayPal account used it to order Adobe Acrobat or PDF services, then contact PayPal to dispute the charges. 

         

        Nancy O'Shea— Product User & Community Expert
          T
          Test Screen Name
          Legend
          February 18, 2020

          "Abo" - abbreviation for "abonnement". This means subscription in English but is rarely used, being a borrowing from French. It is the common term for subscription in French, German, Dutch, Danish, Norwegian, and similar in Romanian "abonament". 

          I rather like the Swedish "prenumeration". 

            LinSims
            Community Expert
            LinSimsCommunity Expert
            Community Expert
            February 18, 2020

            good to know. I've seen the word used several times lately here, so I expect it's going to slither its way into common usage in the next couple of years.

             

            English is growing by leaps and bounds, mostly by stealing words from other languages. 🙂

             

            A friend of mine once said it thusly:

             

            "The problem with defending the purity of the English language is that English is about as pure as a cribhouse wh**e. We don't just borrow words; on occasion, English has pursued other languages down alleyways to beat them unconscious and riffle their pockets for new vocabulary."

             

            (This is commonly, but erroneously, attributed to all sorts of famous people, but James Nicoll is the guy who said it.)

              S
              Spantekow
              Participant
              January 7, 2020

              I agree with Mehmood, why can't you print  readble text in the invoice? There is adudit to be done, internal check ing to follow and nobody understands what you are billing. Come on! Use your computers and print what your customers want. Please.

                stephend81458055
                stephend81458055
                Participant
                January 8, 2020
                Agreed. 
                Perhaps you could eat your own dog food? Adobe Experience Cloud.

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                Email marketing for today with the technology for tomorrow | Adobe

                You’ve got analytics. You’re collecting data. But what you do with that data makes all the difference. Go beyond...
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                Context from data
                Get the context you need by bringing customer engagement, preference and cross-channel data together. Then use that data to be sure your emails are relevant.
                This is literally straight from your site. Seems like context could be kind of useful.
                  Atul_Saini
                  Community Manager
                  Atul_SainiCommunity Manager답변
                  Community Manager
                  April 13, 2015

                  Hi Mehmood,

                  It would be Creative Cloud Teams, Multi Platform, European western English.

                  Is there anything else we could be of help to you?

                  Thanks,

                  Atul Saini.

                    P
                    przemyslaw09
                    Participant
                    July 26, 2016

                    I have a similar question, Could you explain these abbreviations from the invoice:

                    1. PHLT,
                    2. ALL,
                    3. MLP,
                    4. DRI12,
                    5. MUE,
                    6. 001,
                    7. N/A,
                    8. 1YR
                    9. PRPD

                    Thanks

                      stephend81458055
                      stephend81458055
                      Participant
                      November 29, 2019

                      Hi Przemyslaw09,

                      We are sorry for this experience and we have share the feedback with the concerned team. 

                      As per your invoice, here is the description for your order:

                      Photoshop and Photoshop Lightroom,  Multiple language, Renewal code for 12 month,  Order was placed for Multi European language , One year contract, Production order.

                      Please let us know in case there is anything else that I could be of help to you.

                      Thanks.


                      I also have a similar question for the following; 

                      STKS,ALL,MLP,DRI01,MAU,001,N/A

                       

                      Perhaps you could create a table explaining all of the possible codes & create a knowledge article?

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