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Where can I change my billing address?

New Here ,
Jan 31, 2025 Jan 31, 2025

Hello,

 

I need to change my billing adress – specifically, I mean the street and house number. My invoice currently shows a completely different address, and I need it to match my actual address for billing purposes.

 

I've seen a lot of guides that people post in this community chat, but none of the links offer the option to actually change the necessary details on the invoice.

 

What can I do?

 

Many thanks, Ondrej

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Billing
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Community Expert ,
Jan 31, 2025 Jan 31, 2025
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New Here ,
Feb 15, 2025 Feb 15, 2025

They are asking to update the billing address. Whatever you linked clearly does not allow a user to do that. It allows users to update a zip code and that's it. Go through the steps yourself.

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Community Expert ,
Feb 15, 2025 Feb 15, 2025

@Michael29227000um73 

 

are you trying to change your address on the invoice?

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Adobe Employee ,
Feb 17, 2025 Feb 17, 2025

Hi @Ter�n Brno,

We appreciate you reaching out. The billing address is automatically picked up from the address associated with your credit card used for purchasing the Adobe subscription.

Do you wish to change that? Looking forward to your response.


^SG

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New Here ,
Feb 17, 2025 Feb 17, 2025

Hello,
Thank you for your response!
According to information from our administrative office, it would be
beneficial to update the billing address to:
<address removed>

Also, it would help our accountant if the name of our organization appeared
first instead of the person's name. Is this possible?

I appreciate your help,
Kristýna Businská

<info removed>

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Community Expert ,
Feb 17, 2025 Feb 17, 2025

@Ter�n Brno 

 

do not reply via email, or remove your signature before sending.  and are you the admin of a teams/enterprise subscription?

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Adobe Employee ,
Feb 17, 2025 Feb 17, 2025
LATEST

I see! Since this is a public forum, we can not discuss the account related details here. Would you mind contacting our support team and start a private chat with them here? https://adobe.ly/3Qn0Fv6


^SG

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