Why does it say to start free trial, when I am already paying for a plan?

[Guest]

When I sign into my creative cloud account on another computer and I want to download photoshop or illustrator it says start free trial, but I am already paying for the monthly plan so shoudn't I be able to download photoshop without asking me to add my card details again?

[kglad · Accepted solution]

sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html