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Why in India I can't buy Adobe Products without credit card?

New Here ,
Mar 18, 2020 Mar 18, 2020

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I'm a student in a university in India. So I don't have credit card for myself in India. Banks don't give credit cards to students easily. And just 1% of Indian population have credit card. So why it is essential to buy adobe products in India with only credit card. Why can't you add more payment options like debit card, UPI or PayPal? 

 There are so many creck softwares of your products on the internet. Yet I decided to buy your products. But I can't, because of your approach, So many students in India have to use illegal softwares for study graphic design. Do you think it is ok?

 Let me tell you the truth, I can't find anyone, literally anyone who has your paid products on their PC, because simply they can't buy your products because of credit card necessity. You are in loss for this very reason and people in India are in loss because of your strict approach. This isn't USA, this is India and credit cards are not is fashion here, Remember that.

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correct answers 1 Correct answer

New Here , Jul 06, 2021 Jul 06, 2021
You can now use a debit card to make the purchases. Their payment method for India has been updated. I made an Audition purchase with my SBI debit card recently. 

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Adobe Community Professional ,
Mar 18, 2020 Mar 18, 2020

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This is a user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.

You could post a Feature Request (if an existing one doesn’t cover the issue already) over on 

Adobe Photoshop Family

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New Here ,
Jul 06, 2021 Jul 06, 2021

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You can now use a debit card to make the purchases. Their payment method for India has been updated. I made an Audition purchase with my SBI debit card recently. 

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Adobe Community Professional ,
Jul 06, 2021 Jul 06, 2021

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That's useful to know.  I've marked your post as the correct answer which might make the information easier for other people to find so thank you for sharing.

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New Here ,
Jul 29, 2021 Jul 29, 2021

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I also made a payment a week ago. It was accepted but today when my trial period ended they are saying

that my payment has failed. Being a student I can't apply for a credit card and my parents are highly against credit cards.

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New Here ,
Aug 28, 2021 Aug 28, 2021

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I am having the same problem, i tried contacting the customer care but they told me that the bank isn't allowing the transaction, even though I do make international payments through the same card on fite tv. Adobe should address this problem seriously.

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New Here ,
Sep 27, 2021 Sep 27, 2021

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Exactly they declined my debit card after trial period. Now i don't know what to do, i don't have a credit card. 

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New Here ,
Oct 05, 2021 Oct 05, 2021

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for real bro i was bout to make the payment and i was going for the whole creative cloud but i dont know why i wasn't able to make the purchase i tried with my debit and as well as with a credit card but still i was not able to make the purchase.They really have to address this issue and do something about it.

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Community Beginner ,
Nov 12, 2021 Nov 12, 2021

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Same problem here as well. After trial, the error pops up saying billing issue. Why is it so complicated?

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New Here ,
Nov 15, 2021 Nov 15, 2021

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Same Problem with me

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Community Beginner ,
Nov 16, 2021 Nov 16, 2021

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Screenshot 2021-11-16 at 4.09.09 PM.png

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Community Beginner ,
Nov 16, 2021 Nov 16, 2021

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This is what contacting the customer support got me. I don't know what to call this!!

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Community Beginner ,
Nov 16, 2021 Nov 16, 2021

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Screenshot 2021-11-16 at 4.18.39 PM.png

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Community Beginner ,
Nov 16, 2021 Nov 16, 2021

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ITS ALL A MATTER OF CHANCE PEOPLE! AS THE ADOBE GURU HAS SAID!!!

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Community Beginner ,
Nov 16, 2021 Nov 16, 2021

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Screenshot 2021-11-16 at 4.34.40 PM.png

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Community Beginner ,
Nov 16, 2021 Nov 16, 2021

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SOLVED!!! 

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New Here ,
Oct 22, 2021 Oct 22, 2021

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Hey! Will SBI Bank's global card work for Premiere Pro's and After Effects payment?

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New Here ,
Nov 24, 2021 Nov 24, 2021

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buy Capture one

 

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New Here ,
Nov 24, 2021 Nov 24, 2021

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LATEST

 dont waste your time in exceptionally " thaka hua" customer service for getting your payment through for adobe products like Lr. Buy Capture One Pro instead. brought it in 2 mints.

I wasted 1hr in just getting payment through in adobe and in the end the customer suppourt guy  did what he does best, he farted english like " At Adobe we care for our customers", and  I just saw Irony shooting itslef in its foot.

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New Here ,
Nov 24, 2021 Nov 24, 2021

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Please dont waste your time in exceptionally " thaka hua" customer service for getting your payment through for adobe products like Lr. Buy Capture One Pro instead. brought it in 2 mints.

I wasted 1hr in just getting payment through in adobe and in the end the customer suppourt guy  did what he does best, he farted english like " At Adobe we care for our customers", and  I just saw Irony shooting itslef in its foot.

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