Why in India I can't buy Adobe Products without credit card?

[Abhishek Karayala]

I'm a student in a university in India. So I don't have credit card for myself in India. Banks don't give credit cards to students easily. And just 1% of Indian population have credit card. So why it is essential to buy adobe products in India with only credit card. Why can't you add more payment options like debit card, UPI or PayPal? 

 There are so many creck softwares of your products on the internet. Yet I decided to buy your products. But I can't, because of your approach, So many students in India have to use illegal softwares for study graphic design. Do you think it is ok?

 Let me tell you the truth, I can't find anyone, literally anyone who has your paid products on their PC, because simply they can't buy your products because of credit card necessity. You are in loss for this very reason and people in India are in loss because of your strict approach. This isn't USA, this is India and credit cards are not is fashion here, Remember that.

[kglad]

https://helpx.adobe.com/in/x-productkb/policy-pricing/recurring-payments-india.html

[Arzhbit36573085ur7t]

you have to buy a plan for this

[kglad]

@Arzhbit36573085ur7t 

what problem are you having?

[swanand30120088iqqt]

Still in 2023 facing same issue  of payment, i think adobe wants to follow internet explorer's fortune.
It's very shameful to reject payment from those people who want to genuinely buy the software due to stubborn attitude from Adobe

[kglad]

contact adobe support or use an authorized reseller.

there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

[Utpal32564059gw3a]

same for me! i'm facing the same issue as you buys.

Adobe is really not interested in retaining their genuine customers.

I'm a professional and its time for me to look for an alternative service thats bettter than Adobe and treats their customers in a better way.

[Kai338025819fns]

I agree - this is ridiculous. NOT accepting debit cards is nonsense. Just spent two days and a cumulative 1 1/2 hours with various chat agents to find this out. Then I did a google search and found that many others face this problem. Adobe has great software but their service and back office are useless.

[kglad]

@Kai338025819fns 

if you're in the usa you can use your debit card on paypal and use paypal on adobe.

[Puneeth35296092j9fu]

Same issue exists in 2024, useless customer service, I'm about to buy any other alternative, please recommend me the best one.

[kglad]

you can use an authorized reseller.

https://adobedealreg.secure.force.com/PartnerSearch?lang=en