• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

You provides useless invoice without complete address

New Here ,
Jul 14, 2022 Jul 14, 2022

Copy link to clipboard

Copied

Hi,

 

Adobe Creative Cloud invoice does not have all information about my company address. In payment details, there is no place to add the full company address. As you see on the screen in the attachment, there is no place for streets and cities. Unfortunately without that data, this document is useless in my country. Please help me to fix it.

 

Zrzut ekranu 2022-07-13 144342.png

Views

104

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 14, 2022 Jul 14, 2022

Copy link to clipboard

Copied

Manage your cloud plan https://helpx.adobe.com/manage-account.html

or

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 14, 2022 Jul 14, 2022

Copy link to clipboard

Copied

Thank You for helping John! It's not easy to contact Adobe. That is why after trying all day, I post on the forum 🙂

It's even hard to find a site with telephone numbers for the support. I don't know why.

I will try to contact support. Thank you for the links 🙂

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 14, 2022 Jul 14, 2022

Copy link to clipboard

Copied

LATEST

phone numbers: https://www.adobe.com/about-adobe/contact.html

 

but you'll have quicker success with chat.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines