Upgrading from Photography Plan

New Here ,
Nov 17, 2019

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I am interested in upgrading from the Photography plan to the full CC.

 

I remember when I first took out my CC subscription, there was an offer to get a reduced price full CC. I wondered firstly how much the upgrade would cost. Secondly, I am having difficulty in upgrading, getting the message "unable to load plans, please try again." I looked at cancelling to change plan, but that would incure an early cancellation fee.

 

Any help would be great.

 

Thanks

Matthew

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1 Correct Answer

Most Valuable Participant , Nov 17, 2019
ProDesignTools Most Valuable Participant , Nov 17, 2019
Hi Matthew,    Just to make sure, have you followed the instructions given by this Adobe help page?   https://helpx.adobe.com/manage-account/using/change-plan.html   If so, and you still don't see any options/pricing up upgrade, then try contacting Adobe Customer Care directly:   https://helpx.adobe.com/contact.html  

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Most Valuable Participant ,
Nov 17, 2019

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Hi Matthew, 

 

Just to make sure, have you followed the instructions given by this Adobe help page?

 

https://helpx.adobe.com/manage-account/using/change-plan.html

 

If so, and you still don't see any options/pricing up upgrade, then try contacting Adobe Customer Care directly:

 

https://helpx.adobe.com/contact.html

 

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Crasicus AUTHOR LATEST
New Here ,
Dec 02, 2019

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Hi

 

Thanks for your reply. I did follow those instructions, but unfortunately without success. I will have to call Adobe.

 

Thanks again,

Matthew

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