WARNING: Do not subscribe to adobe services, you can't cancel your subscription

New Here ,
Jan 14, 2020 Jan 14, 2020

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They send you an email once a year to unsubscribe but you can't. The user interface just doesn't show any button for it. It's sad that adobe has to got to such lengths to keep their users subscribed.

They show me an issue about my payment but i can see with my bank that they have received the money.

This is all one big scam.

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Account management, Billing, New user

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correct answers 1 Correct Answer

Adobe Community Professional , Jan 15, 2020 Jan 15, 2020
In my accout I can see the button to cancel my subscription. Here you'll find additional informations: https://helpx.adobe.com/manage-account/using/cancel-subscription.html If you have any problems try to enable popups and cookies in your browser or use another browser. If this doesn't help the contact Adobe Support  (click below).       Be sure to remain signed in with your Adobe ID before accessing the link below   Creative Cloud support (all Creative Cloud customer service issues)   https://helpx.adobe.com/contact/support.html...

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Adobe Community Professional ,
Jan 15, 2020 Jan 15, 2020

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In my accout I can see the button to cancel my subscription. Here you'll find additional informations:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

If you have any problems try to enable popups and cookies in your browser or use another browser.

If this doesn't help the contact Adobe Support  (click below).  

   

Be sure to remain signed in with your Adobe ID before accessing the link below  

Creative Cloud support (all Creative Cloud customer service issues)  

https://helpx.adobe.com/contact/support.html  

  

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Adobe Community Professional ,
Jan 15, 2020 Jan 15, 2020

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You must resolve the payment issue first. Otherwise the option to cancel is not displayed in your  account portal.

https://account.adobe.com/plans

Click on Manage Plan.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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