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Participant
October 24, 2021
Question

32-bit Font Pack installation error.

  • October 24, 2021
  • 1 reply
  • 918 views

Hi

 

I have a pdf file which was received from china and I’m unable to open it.

 

While opening the pdf, it says a font package is required. When I click ok, it is redirecting me to download the font package and I have downloaded the same.

 

However, when I try to install it, it says this installer requires adobe reader XI installed on your system.

 

But I have the latest version of adobe acrobat reader installed.

 

This topic has been closed for replies.

1 reply

Abambo
Community Expert
Community Expert
October 24, 2021

You didn't post any URLs, so it is difficult to see if you downloaded the font pack from the correct URL.

https://helpx.adobe.com/acrobat/kb/windows-font-packs-32-bit-reader.html

 

ABAMBO | Hard- and Software Engineer | Photographer
Brad @ Roaring Mouse
Community Expert
Community Expert
October 25, 2021

The download location was at the top of the OP's screengrab. It does appear they downloaded the correct one, so something is up.