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westdr1dw
Braniac
April 24, 2025
Question

AA Pro No Auto Updates?

  • April 24, 2025
  • 1 reply
  • 247 views

I discovered this morning several CC app updates. However, AA Pro was not one of these. I confirmed the Auto update is checked. I had to run update manually. Is AAP different from the other CC apps where it updates seperately? 

 

I have noticied AAP Team does an excellent job in documenting the changes they make. 

 

This is a minor inconvience, just curious why the app does not show when an update is released.

1 reply

T
Community Manager
Tariq AhmadCommunity Manager
Community Manager
April 24, 2025

Hi @westdr1dw

 

Thank you for reaching out and sharing your observation.

 

The update should ideally be available in the Creative Cloud Desktop app. However, we do release updates that are considered optional. You can find more information about these optional updates on our release notes help page: https://adobe.ly/42JGA7N. Typically, optional updates do not install automatically.

 

I understand that my previous comments may not fully address your question. I will have our product team review this internally. If we have any further questions or need additional information or logs, please let me know if it is okay to reach out to you.

 

Thank you for your support.


~Tariq

W
westdr1dwAuthor
Braniac
April 24, 2025

Tariq:

Yes, you may contact me. I do not think it was an optional update. I seen this morning a post where an update has been released. I was surprised when I seen the majority of CC apps had updates pending. However, AAP was not in this group. I opened AAP Help check for updates and it found it. As I stated this is minor inconvience and not a show stopper.

 

I have been using AAP for several years. When I had downloaded a PDF which was wonky and OCR failed to work. Yes, the settings were correct. A remedy was running through Distiller which almost always fixed the issue. Now I have to save as a TIF file and Combine. Again not a show stopper, a minor inconvience. 

 

The documentation has been awesome though.

 

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