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Kenya Sullivan
Participant
January 10, 2017
Answered

Ability to create digital signature field no longer showing in tools menu

  • January 10, 2017
  • 6 replies
  • 34665 views

Acrobat Pro DC ability to create digital signature field no longer showing and I've selected "This document requires signature" in the Prepare Form dialog box. Any clues? Has this been removed? I only see signature and signature block in the tools menu

    Correct answer AnandSri

    Hello @ruth_9657!

     

    I hope you are doing well. Thanks for confirming that the issue was fixed with the suggestions shared above. Feel free to reach out if you need any assistance. To learn more about the Digital Signatures, please see these Adobe articles: https://adobe.ly/4kiCgUf

    https://adobe.ly/3Zl4shb

     

    Regards,

    Anand Sri.

    6 replies

    D
    Diana271111470fh7
    Participant
    November 14, 2022

    Only thing that actually worked for me was to put in my own digital certificat signature (make sure you unclick the box that locks the document after signing) then right click the signature and clear the signature. It keeps the box so someone else can just click it to add theirs. 

      L
      Lucas31028975mqza
      Participating Frequently
      January 24, 2024

      I experienced the same issue with lacking a digital signature optoin after setting up a form as "This document requires signatures" however the tools options suggested in the various comments were not available. The workaround off adding a digital signature, signing, and then clearing the signature did work, but that is a fairly cumbersome process and obviously should not be necessary. I have several other sheets with similar issues. How do I fix this?

      Bernd Alheit
      Community Expert
      Bernd AlheitCommunity Expert
      Community Expert
      January 24, 2024

      Disable the option "This document requires signatures" when you create the form.

        Z
        Zynet
        Participant
        September 13, 2022

        Hello these tips are for if you are wanting to sign it yourself, what if you are trying to create a template that would have the digital signature field along with other fields that people would fill in. I can only add a plain signature field with no signing option

          Meenakshi Negi
          Community Manager
          Meenakshi NegiCommunity Manager
          Community Manager
          September 13, 2022

          Hi Zynet,

           

          Thank you for reaching out.

           

          You may use the Acrobat Sign to create a template and add multiple signature form fields. You may refer to the steps suggested for creating a template on the following help page: https://helpx.adobe.com/document-cloud/help/create-template.html. 

          Would you mind elaborating on the workflow you are trying to achieve?

          Are you trying to create a template form so that you can add multiple signature fields? Will you be sending this form to get the signature?

           

          Thanks,

          Meenakshi

          S
          Scott25922355vufv
          Participant
          September 1, 2022

          In the tools selection bar on the right of the screen, select more tools.  Add the certificate tool to the tool bar.  When you select this, you can create a signature block and then sign the document with a digital certificate.

            B
            Bree26022480toa9
            Participant
            September 8, 2022

            Thank you!! This is exactly the fix I needed. 

            S
            Shawn242837308r8s
            Participant
            May 2, 2022

            Under the Tools menu, select Certificates. The Digital Signature Option is under that.

              K
              Kenya SullivanAuthor
              Participant
              March 31, 2017

              Thank you, you are 100% correct.   To clarify my issue, I did select Tools >Prepare Form upon PDF creation, however, it defaults to an "Adobe Sign Form" which does not allow you to add a digital signature field.

              So while in the Prepare Form area, I had to select More > Convert to Adobe Acrobat Sign Form, from the Right Panel Menu (above the "Fields" area). If you are not in this format the digital signature option will not appear in the toolbar.

              Defaulting to the Adobe Sign to push e-services in not a good idea Adobe.

                D
                danas_olivetreegroup
                Participant
                June 1, 2021

                Exactly the answer I was looking for. Thank you!

                  K
                  Kenya SullivanAuthor
                  Participant
                  January 10, 2017

                  Figure it out. For some reason, I had to convert the form to an AcroForm. I don't now what this means as the PDF was created in Acrobat; however once I selected this "conversion", the digital signature option appeared again.

                  G
                  George_Johnson
                  Inspiring
                  January 10, 2017

                  It means you selected the "This document requires signatures" when you first selected "Tools > Prepare Form". What this really should say is "This document will be used with the Adobe Sign e-signature service". When selected, you're limited in the types of form fields that you can create to those that are supported by Adobe Sign, which excludes buttons, digital signature fields, and 2D bar code fields.

                    D
                    Diana271111470fh7
                    Participant
                    November 13, 2022

                    The only thing that worked for me was to put in my digital signature making sure that its not locked after I sign, then right click the signature and clear it. It kept the box. I hate updates with no explanation of what they changed. Adobe has really started to suck.

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