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Accessibility of Acrobat when not logged into CC account on device

Participant ,
Feb 03, 2021 Feb 03, 2021

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Sorry for the vague subject line, I don't know the best way to articulate my question.

I'd like to know how I can set myself up to access/use Acrobat on my work laptop when I happen to not be logged into Creative Cloud on said device. This sounds more confusing than it really is, so bear with me!

 

Since Adobe only lets your CC account be active on 2 devices at a time (which is absolutely maddening to me! why can't it be 3?!), I'm constantly going back and forth between my work laptop and one of my personal laptops, activating/deactivating my CC account, depending on what I'm working on or where I am. [Note: I have a second personal laptop that I keep actively logged in at all times, so that counts as 1 of the 2 active devices at any given moment.] But I get into a bit of a self-created pickle at times when I need to open a PDF (simply to read it) on one laptop but my CC account is active on the other laptop. Yes, I know it only takes a few clicks to activate CC on a device, but sometimes I have several programs open on the active device and I don't want to deactivate that session before having a chance to save my work or whatever, just so I can open one dinky PDF. And, full disclosure, sometimes I also just don't want to commit to fully activating/deactivating my account on the device when I just need to use one app for 10 minutes! Like, come on, just let me open this real quick so I can print it!

 

My current workaround has been to open the PDF file in Preview, rather than Acrobat, to avoid getting the passive-aggressive CC sign-in window. But what I would LOVE is to somehow be able to access Acrobat without officially signing in and deactivating/activating my CC account. I'm not sure if there's a free Acrobat (or Acrobat Reader?) account that I could create and use that on the non-active device? Or maybe there's a more obvious solution that I just don't know about. Any suggestions are welcome and greatly appreciated!!

 

In the meantime, if anyone from Adobe is listening, please increase the active users to THREE!!!! 

 

Thank you.

TOPICS
General troubleshooting , How to , PDF forms , Standards and accessibility

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Community Expert ,
Feb 03, 2021 Feb 03, 2021

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The only solution I know is to buy another license. You can buy Acrobat as a standalone product, not part of Creative Cloud.

And if you do that, I strongly urge you to create a different user/login from the Creative Cloud subscription.

Adobe has a tendency to really screw up  your licenses and products in cases with multiple "users."

—Small design studio owner with multiple licenses...I speak from experience!

 

|    Bevi Chagnon   |  Designer & Technologist for Accessible Documents
|    Classes & Books for Accessible InDesign, PDFs & MS Office |

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Participant ,
May 19, 2021 May 19, 2021

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Commenting on here in an attempt to bring it back to the attention of someone at Adobe. Would LOVE and VALUE the ability to sign into 3 devices with my Adobe CC account. I would even keep it to myself if you just covertly enabled this feature on my account. Please. 

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Community Expert ,
May 20, 2021 May 20, 2021

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Hi,

 

you would probably have more luck putting the request here -https://creativecloud.uservoice.com/forums/923269-other-sections-feature-request-or-feedback

 

Although i wouldn't expect it anytime soon.

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New Here ,
Feb 27, 2023 Feb 27, 2023

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Did anyone have a solution to this question? Im trying to resolve the same issue. There are times when Im logged in elsewhere and want to read a pdf on my laptop, without internet access to log on. Considering this just requires the free reader app, whish is downloaded on my laptop, surely it should be accessible regardless. 

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Explorer ,
Apr 28, 2024 Apr 28, 2024

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This is the final nail in the coffin as far as I'm concerned. I do have an active subscription to Adobe CC cloud on two of my devices. I completely understand that I can't have a third one - but because I do have an active subscription, I'm blocked from *reading* PDF files on my third device. This is insane. Somebody who doesn't pay Adobe a penny can read PDFs without any problems, but people who pay a fortune for CC aren't allowed to unless it's on a specific approved device. Most companies provide incentives for using their software, but Adobe seem hell-bent on penalising their paying customers. I just want to be able to read PDFs - I don't care if it's only with the free Acrobat Reader, but this option isn't available to anyone with a paid account as it opens CC Acrobat and won't let me go any further. It's nuts. I'm currently working away from home and can't open PDF files.

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Community Expert ,
Apr 28, 2024 Apr 28, 2024

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LATEST

You can disable Creative Cloud on one of your two machines, that works fine, I'm doing that all the time. But I understand your frustration of not having a fall back to Reader for Acrobat, especially for the 64 bits version, as the binaries are the same. 

 

With the 32 bits version, you can have installed both, Acrobat Reader and Acrobat on your system, and work with either one or the other (one will be the default handler, however). 

ABAMBO | Hard- and Software Engineer | Photographer

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