Acrobat Crahses on Start up (Error Code 205)

Community Beginner ,
Jun 07, 2022 Jun 07, 2022

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As from yesterday, Acrobat now crashes on start up. It tells me to contact Support for Error Code 205. There is no documentation on this error. The closest I cna find is for download and installation errors. The issue being that its downloaded and istalled so does not appear to be that type of error.

 

Acrobat starts, and during its initialization, crashes out with teh following message. Note that it has not yet signed me in to my account, which may be a clue. (Top right still says Sign In)

Error 205.png
I have uninstalled and reinstalled - problem still exists

I have uninstalled deleted the acrobat folder in %appdata% and reinstalled - problem still exists

I have uninstalled tried running cc clearner ... but no option in the Adobe CC listings for Acrobat -


Is there a crash log that I can review?

TOPICS
Crash or freeze , General troubleshooting

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correct answers 1 Correct answer

Community Beginner , Jun 07, 2022 Jun 07, 2022

*facepalm*
Found someone asking the same question in German ...
https://community.adobe.com/t5/acrobat-discussions/fehlermeldung-referenzcode-205/td-p/10988631

Solution: Log out of Creative Cloud. Log Back in.

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Community Beginner ,
Jun 07, 2022 Jun 07, 2022

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*facepalm*
Found someone asking the same question in German ...
https://community.adobe.com/t5/acrobat-discussions/fehlermeldung-referenzcode-205/td-p/10988631

Solution: Log out of Creative Cloud. Log Back in.

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New Here ,
Jun 10, 2022 Jun 10, 2022

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Solved the same issue for me.

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Community Beginner ,
Jun 12, 2022 Jun 12, 2022

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Same outcome for me. I've had grief since 10th June. 

I will never understand why the issue happened in the first place though.

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