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Acrobat DC always opens instead of Acrobat reader

New Here ,
Dec 15, 2023 Dec 15, 2023

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I have an Aodbe CC account but three computers I use regularly, home, office and laptop. The CC Licence only allows 2 computers to be active concurrently.

 

Every time I view a PDF I have to activate the CC licence for that computer. Is there a way to have the Acrobat Reader as default for when the licence for a computer is not active? It is always a hassle to reactivate the license just to quickly view a PDF Document. Both are installed and the reader is already set as default.

 

The answer from Adobe on a different thread asking to set the Reader as default, to "uninstall DC if you want to use the Reader," I find very flippant! There are times when one needs the full version.

 

Do I need to use a third party viewer as default? if so what can people recommend as a stable PDF viewer, that doesn't load the system with advertising or other trash?

 

Thanks for your help

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Community Expert ,
Dec 15, 2023 Dec 15, 2023

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Acrobat and Reader are now basically the same application. When you have a subscription Reader switches to being Acrobat. So you can't really have both versions installed at the same time any longer. Therefore the solution really is to log out of your CC account if you want to use Reader, I'm afraid.

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New Here ,
Dec 15, 2023 Dec 15, 2023

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Thank you for your reply. The problem is that when I am logged out of my cc account, it demands that I log in again and will not work until I do.

[Private info removed]

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New Here ,
Dec 31, 2023 Dec 31, 2023

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Dear Hilton Jones,

Thank you for reaching out. I understand the inconvenience you're facing with your CC account. It seems that upon logging out, the system requires you to log in again, and functionality is disrupted until you do so.

To assist you further, could you please provide more details about the issue or any error messages you encounter during this process? This will help us pinpoint the cause and find a resolution for you.

Looking forward to your response.

[Private info removed]

 

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Community Expert ,
Jan 01, 2024 Jan 01, 2024

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Since it is no longer possible to have both Acrobat Reader and Acrobat Pro I solved the problem by installing Foxit Reader.

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Adobe Employee ,
Jan 01, 2024 Jan 01, 2024

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++ Adding to the discussion

 

The 64-bit application is a unified application for Acrobat and Acrobat Reader.  If you have installed Acrobat Reader 64-bit and you purchase an Acrobat subscription, the Acrobat Reader 64-bit application will upgrade to become a fully functional Acrobat 64-bit application.

https://helpx.adobe.com/acrobat/kb/about-acrobat-reader-dc-migration-to-64-bit.html

 

~Amal

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