Acrobat DC application icon display like blank page

Forum|Forum|6 years ago
August 6, 2019
1 reply
7003 views

Hi All.

I installed on my Windows X Enterprise computer Acrobat DC Pro but application icon on desktop and start menu looks like blank page. I tried to delete shortcut from Start Menu and desktop. Then I found Acrobat.exe file in Program Files folder, right-click it and select Pin to Start Menu. But unfortunately it doesn't help. Same story I have with Acrobat Reader DC. How to fix the problem?

Thanks.

Install update and subscribe to Acrobat

This topic has been closed for replies.

kglad

Community Expert

do you have an acrobat dc subscription?

if yes, why do you have acrobat reader dc installed?

eugenez79468640Author

Participating Frequently

Hi kglad. Thanks for replay.

Yes, I have Acrobat DC subscription. The Acrobat DC I'm using for developing forms and Acrobat Reader for testing. But what about my problem. How to fix it?

Thanks.

kglad

Community Expert

I'm browsing to find where Acrobar DC .exe file and Reader DC .exe file located and create shortcut on desktop. Then did like you suggested and open file location. Next step I copied and past both shortcuts to that folder to override blank page shortcut. Still work. Will see in the future. If become blank page I will try to ask your help.

Thanks.

ok

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