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Greta5C80
New Participant
October 18, 2021
Answered

Acrobat DC doesn't open anymore (Mac)

  • October 18, 2021
  • 1 reply
  • 2042 views

Hello there,

I have a current subscription to Acrobat DC. The payment and the App on my Mac are updated, but I can not open any files and the App.

When I click the Acrobat DC icon, I see the App receving the input but it suddenly disappear and doesn't open.

 

What's the problem?

 

Thank you

 

Greta 

 

 

This topic has been closed for replies.
Correct answer BarlaeDC

Error loading /Applications/Adobe Acrobat DC/Adobe

code signature invalid for '/Applications/Adobe Acrobat DC/Adobe 

 

 


Hi,

 

Looks like something has corrupted the signature of the adobe application, I would uninstall, make sure all the files are removed and then restart and reinstall.

 

this link may help - https://helpx.adobe.com/download-install/kb/uninstall-reinstall-acrobat.html

1 reply

BarlaeDC
BarlaeDC
Community Expert
October 18, 2021

Hi,

 

Which version of OSX are you using?

Are you able to see anything in the console app?

 

To use the console app, open it from "/Applications/Utilities/Console", with that open try and run Acrobat and see if anything appears in the console.

G
Greta5C80Author
New Participant
October 18, 2021

I use macOS Catalina 10.15.7.

I opened "Console" and clicked on Adobe App, then I saw MacOS error -67030 and MacOS error -67023.

 

What does it mean?

Thank you again

 

Greta 

G
Greta5C80Author
New Participant
October 18, 2021

Error loading /Applications/Adobe Acrobat DC/Adobe

code signature invalid for '/Applications/Adobe Acrobat DC/Adobe 

 

 

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