Skip to main content
New Participant
June 9, 2020
Question

Acrobat DC not show the font correctly

  • June 9, 2020
  • 2 replies
  • 15881 views

Hello 

 

I installed the last version of Acrobat DC 
I'm trying to open a document with a barcode Font  ( The Font is already installed to the computer)
I've already tried to change the setting on Preferences > Page Display > Use Local Fonts 
And didn't work for me.

if it opens the file with other PDF readers it is working properly  
you can see the attache files how it should be and how is showing 

TNX

 

 

This topic has been closed for replies.

2 replies

Dov Isaacs
Brainiac
June 9, 2020

Such fonts should be embedded in the PDF file itself. And I suspect that the PDF file in question doesn't have a proper encoding table for that missing font and as such, Acrobat doesn't map the characters in the PDF to the proper characters in the font on your system.

 

As Luke Jennings recommends in his response, if you indeed have the proper font installed on your system, Acrobat Pro DC Preflight does have a fixup to embed missing fonts. That may fix the problem although missing map/encoding tables can still be a problem.

 

Bottom line is that the PDF file should be properly created with all accessed fonts properly subset embedded within the PDF file. Anything else is a crapshoot at best!

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
New Participant
June 10, 2020

Thank You 

 

I WIll Chack The Acrobat Pro DC Preflight If Is FIX The Problem 

 

Thank You ALL

Luke Jennings3
Community Expert
June 9, 2020

The fonts in your PDF may not be properly embedded. Try going to Preferences> Page Display> Rendering> Use local fonts. Turn it on if it's off, and off if it's on. If that fixes it, try using a Preflight Fixup to embed the font, or it may not print correctly, regardless of how it looks in other viewers. You can confirm the font is embedded by going to File> Properties> Fonts.

New Participant
June 9, 2020

Hi luke 

thank you for yore help 
Ase I seed before trying to go Preferences> Page Display> Rendering> Use local fonts and isn't work 

I need a solution out of the box, all the solutions not working for this case 

I will add technical details maybe it will Help 

OS: win 10 Version 1909

Acrobat DC version 2020.009.20067