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New Participant
December 27, 2023
Question

Acrobat DC not updating automatically

  • December 27, 2023
  • 1 reply
  • 2577 views

We have deployed Acrobat DC through Intune to our clients. The product is functional, and the updater under prefrences is set to 'Automatically Install Updates'. We have no bupdater key under feature lock down preventing the install. The computer I am testing with has accepted the EULA.

If I go to help > Check for updates, an update is found and the test account is prompted to install.

 

Can this process be done automatically without user intervention? I would need these updates to install silently in the background to keep the product up to date.

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1 reply

Participating Frequently
December 28, 2023

Please search these forums for iLogLevel registry value and instructions how to enable Updater verbose logging and steps to collect log file(s). Send me logs in the private message (or upload files and send a link)

New Participant
December 29, 2023

Log has been provided as a private message.