Acrobat DC SO HORRIBLE it's making me want to cry.

This software is just about useless. It crashes and crashes and crashes and crashes. Yes, I know I should save my work, but if I am deep into a project, I often forget to do this.  I did have auto save checked, but it didn't work, implying is is unreliable as well. Lost 3 hours worth of work. More time that this software is worth and am likely going to miss a deadline, which means I will need to give a discount to the client at a minimum. And yes, I have the latest version. Updated yesterday.

I have two questions:

Is there better software available?

is there any way to do a recover?

I couldn't agree more with this statement. Acrobat is a BLOATED P.O.S.  I scroll, (or try to scroll) and nothing happens for 2 seconds. by then, i'm wondering if something is wrong with my mouse., but no, acrobat can't even keep up with the cursor. It's ridiculous that after this many years, it still keeps getting worse and worse. I have to open a pdf doc in preview, just to use it.

I would ask that first you make it so that when you want to scroll, it actually moves. Can we start there? This is on a 4GHz i7 with 32 GB of ram. Should I buy a supercomputer to scroll correctly with acrobt??

Thank you to everyone for validating what I thought when I first saw the mess that Acrobat has become. Awful. Stupid. I feel like it is the Fisher-Price version for toddlers. Meh.

I actually uninstalled and went back to Acrobat 7!!!!!

Don't even get me started on the miserable subscription plan. I hope lots of folks have figured out how to get out of that trap without paying. I am still trying because this software is now unusable.

Back to digging around for the Acrobat 9 version I know I bought and still have on CD somewhere. When I have more time I will go look for an alternative. To think I have been such an Adobe Fan-Girl for over a decade, only to be insulted with this cr@p.

As a business user all we wanted was a simple light-weight PDF reader which we can remotely deploy to 200 users to open a PDF, view/zoom/rotate, save and print. THAT'S IT. Acrobat DC is the complete opposite of this and we're now looking for an alternative equivalent to what Reader 8/9 was.

Over the last few versions of Acrobat we've seen more and more features being added which we don't want/need. Well maybe some of the digital signing features were ok, but the vast majority of users don't use this. This is a cash grab, plain and simple, and a continuation of Adobe's recent behavior towards their customer-base.

Adobe:

- We shouldn't have to TRAIN staff how to use this product. You've produced something which is not only counter-intuitive but actually requires the user to re-learn everything that came naturally in previous versions. Add to this the bloated (and frankly quite useless) DC features and it makes for quite sh!tty product now.

- What's wrong with producing a mobile version separately?

- Why on earth is there a need to follow INSTRUCTIONS on how to uninstall this product and down-grade!!?

- If you really insist on introducing this DC rubbish and changing the interface why can't you also produce an alternate (basic) cut-down version of Acrobat without all this bloat which simply opens, views and prints PDF files on a desktop/laptop? (Because it doesn't make you money right?)

Does anyone have any suggestions for no-cost, bloat-free, basic, ad-free, malware-free PDF reader suitable as the default PDF reader in a professional environment?

"People don't want to buy a quarter-inch drill. They want a quarter-inch hole" In the same way, no one loves Adobe because they make great software, they love the output the software produces. Unfortunately Adobe are interpreting their current market domination as an indicator of future success. Who in their right mind thinks this company has been doing good things for their CUSTOMERS in the last 5 years!! What a joke. Once the market or the technology conditions change ahead of Adobe's complacency to produce a cheaper, better product-line we'll be not far from seeing this company come crashing down à la Kodak. We'll be reviewing Adobe's demise in strategy planning text books in future years of how not to run a company. Personally, I cannot wait.

couldn't agree more - the Acrobat DC interface is an abomination. Takes seasoned professionals 3 google searches just to crop a document.

I AGREE ADOBE is a piece of SHIT. I subscribed only to be asked every 5 minutes to license and re-license the product, After 5 calls and NO ONE at ADOBE able to correct the problem. I am told a SENIOR TECH agent is going to contact me. I explain  that I rise every morning at 5 am EST and go to bed between 9-10 pm. Guess what time the MAROONS CALL 9:38 PM on Saturday night. I have filed complaints with the BBB and  I am going to file a complaint with CONSUMER AFFAIRS. If you are thinking about buying this DEFECTIVE PRODUCT. BEWARE you are LOCKED into a YEAR CONTRACT. LOOK ELSEWHERE 

Here's the link to send a complaint.

Adobe Acrobat Reader - Feature Request/Bug Report Form

I know kids are starting to use computers earlier each year; but I didn't think Kindergarten kids were being employed by Adobe to do their programming.

This dogs breakfast of an iteration looks like it was hand written in crayon by kindergarten kids to replicate their crayon drawings after a Rugrats marathon.

What is even more annoying is sooner or later we will need to install yet another update to over ride this unmitigated disaster, so no point in uninstalling it.

You've stuffed up big time this time Adobe; this has made General Custer's stuff up at the battle of Little Big Horn look like a success story!!!!!

OMFG, this is by far the worst iteration of Adobe Reader, makes me want to rip my balls off. It asks 10 billion questions upon startup, the settings meny is a joke for a PDF reader and worst of all, its has sidebar which takes up 70% of my screen and maybe you can hide them but i dont f-care. This pile of junk software makes me puke, and yet worse. You dont seem to be able to download earlier versions..

I've actually signed up just to post this.

I've said to many people, on many occasions how good Adobe's Acrobat reader/pro was compared to other similar products including the standard Windows 8 reader variety and how pleased I was that Adobe hadn't got succoured into the MS 'let's dumb the interface down to the lowest common denominator' trend.

Until, that is, my computer decided it was time to "upgrade" to DC.

Yikes!

If that's an "upgrade" let me know when the next "downgrade" train leaves town and reserve me a ticket.

Awful.

I tried hard to find a better word but that'll do.

Awful.

Just awful.

I mean, MS's attempts at abandoning decades of crafted design principles in favour of going back to the 80s with the least helpful UI they could come up with was pretty poor, but this seems to have gone one stage further.

Yes, I understand that on a small screen mobile phone with limited real estate you might need to simplify.

But I have a laptop.

And a brain that can cope with well-designed graphics, non-simplistic front-ends and usefully designed interfaces and tools.

I don't want software to give me dull Primary School interfaces.

I want a UI that looks better on my laptop than it does on a phone.

I want a UI that looks better than the previous one (or at least as good) and inspires me to delve deeper, maybe even comes up with additional features rather than replacing old reliable ones with worse.

DC has inspired me (with a week of using just the Reader!) to do one thing ... uninstall it (for the first time ever with Adobe software) and bring back XI.

Time for a rethink of your audience and aims, Adobe.