Acrobat DC using huge amounts of memory while doing nothing

Forum|Forum|6 years ago
August 13, 2019
3 replies
2319 views

What is wrong with Acrobat?!? It is using a huge chunk of memory while doing nothing. I work on one or two files and all of a sudden Acrobat exhibits behavior of memory leak. Brings everything to a grinding standstill on my Mac workstation. I end up having to force quite to do anything. This has become a real issue.

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Eek! From a third party site? I'd recommend wiping your system clean and starting again, that's the fastest way to get malware.

Adobe have such a tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs but what you downloaded could have had hidden "extras".

T

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That's certainly excessive. It's very rare Acrobat gets over a gigabyte. Do you have any third party plug-ins installed? If so, try disabling them and see if it gets better.

PrepressPro1Author

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Pitstop is installed. I will disable and see what happens.

T

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How much memory, exactly? What version of Acrobat DC (not "latest" please).

PrepressPro1Author

Legend

Acrobat Pro DC the most current Creative Cloud has.

Version 2019.012.20036

Notice it says 36.03 Gigs

This occurs not when I have some monstrously large file open, but when the program is idle. After a certain time the program will become non-responsive and have to be force quit.

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