acrobat.exe - ma_database.dll Error (entry point not found windows 10)

[TrellixEndpoint]

Hello Everyone,

Several of my users are receiving this error message:
Acrobat.exe - Entry Point Not Found
The procedure entry point sqlite3_sourceid could not be located in the dynamic link library C:\Program Files|McAfee\Agent\x86\ma_database.dll.
I've uninstalled McAfee, shut down, and reinstalled. Still get error message

Solved: Acrobat.exe Entry Point Not Found - Adobe Support Community - 13845756
- I had the same issue as the link above on June 6, 2023.
- Trellix says it's not their problem. What is the problem?

Symptom:
When running Acrobat on a PC with Trellix Endpoint installed, it tries to use a DLL from an unrelated Trellix antivirus path.

Since Trellix Endpoint is purchased and used as a vaccine, erasing solutions cannot be used.

tested history)
We didn't have a problem, but it started happening on June 6th.
Trellix Endpoint install + Acrobat.exe install: Error pop-up suddenly appears.
Trellix Endpoint delete : Execute Acrobat.exe normally.
Trellix Endpoint install: Acrobat.exe Error Occurred
Trellix Endpoint install+ Acrobat New Version install: Acrobat.exe error occurred

The same symptoms)

Trellix Support Community - Adobe Acrobat / Trellix MVISION Error - Support Community

[Keester30380770da9r]

Same issue, logs have been uploaded as requested, silence from Adobe....

[Man_in_Kenya]

Adobe, what is the update on this. This bug is really frustrating my staff.

[FRANK27536612czyh]

Adobe answer: install the 32 bits version instead of 64 bits

[GHFCU Team]

That doesn't help people that already have 64 bit pro.

[Man_in_Kenya]

32 bit version nolonger supported by Adobe as from Jan 2023, see link; https://helpx.adobe.com/acrobat/kb/end-of-support-acrobat-reader-32-bit-os.html

[javier33002293hliv]

Veo que aquí se acumulan los problemas pero nadie los resuelve.

Hay alguien de adobe que revise las comunidades? que falta de profesionalidad

[GHFCU Team]

This has now been going on for 6 months.  Where are the "Developers" with fixing this?

[Ivan33784096yl87]

Hi all.

Trellix are on it and will be solved in Q1 2024!! Probably 9 months later.

[GHFCU Team]

And Trellix swore it wasn't their issue....

[Informática CEETA Spain]

Ya se ha resuelto el problema por medio de Trellix, se ha actualizado el agente Trellix a la versión 5.8.1.313, con este cambio Adobe Reader no lanza ningún mensaje.

Saludos.-