Acrobat just stopped printing in colour

Forum|Forum|2 years ago
January 4, 2024
3 replies
1546 views

I'm trying to print pdfs from either Acrobat or Safari on my mac, which is running Sonoma 14. Hitherto there were no problems printing in colour, but now prints will only come out in black and white. I couldn't guarantee it, but this could be since I upgraded to Sonoma.

I have not changed my printer.

The dialogue box does not give an option for colour printing - it is not in any of the four options at the bottom of the dialgue box.

Print and prepress

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Correct answer geoff3578237736dd

Adobe help page did not help - tried reistalling drivers to no avail.

I have uninstalled and reinstalled Adobe and it now works - an amazingly riduculous process - took over an hour to navigate.

Amal.

Community Manager

Hi there

++ Adding to the discussion

Please go through the help page https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html and see if that works.

~Amal

G

geoff3578237736ddCorrect answer

Participating Frequently

Adobe help page did not help - tried reistalling drivers to no avail.

I have uninstalled and reinstalled Adobe and it now works - an amazingly riduculous process - took over an hour to navigate.

Abambo

Community Expert

I have uninstalled and reinstalled Adobe and it now works - an amazingly riduculous process - took over an hour to navigate.

By @geoff3578237736dd

Did you use the AcoCleaner?

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Community Expert

This does not look like the Acrobat print dialogue.

ABAMBO | Hard- and Software Engineer | Photographer

G

geoff3578237736dd

Participating Frequently

I am having the same problem with Windows 10 and running Acobat Pro (Version 2023.008.20555) I can print in colour from any other program but Adobe only is only in B/W. Printer is a SHARP MX-3050V PCL6.

All help suggestions found so far have not helped. Settings have not changed between programs.

Would appreciate assisitance

Abambo

Community Expert

I am having the same problem with Windows 10 and running Acobat Pro (Version 2023.008.20555) I can print in colour from any other program but Adobe only is only in B/W. Printer is a SHARP MX-3050V PCL6.

All help suggestions found so far have not helped. Settings have not changed between programs.

Would appreciate assisitance

By @geoff3578237736dd

Check this setting:

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Community Expert

Thanks - The first thing I checked. Again, I have no issues printing colour from any other programs, just Adobe. Dialogue picture is showing in colour but printed output is B/W.