Acrobat Pro DC for Mac not working the ""save as" command

Community Beginner ,
Mar 14, 2022 Mar 14, 2022

Copy link to clipboard

Copied

Acrobat Pro DC for Mac not working the "save as" command on a Mac M1 running macOS Monterrey.

TOPICS
General troubleshooting

Views

103

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 15, 2022 Mar 15, 2022

Copy link to clipboard

Copied

Hi Mário,

 

Thank you for reaching out.

 

Would you mind elaborating on "Acrobat Pro DC for Mac not working the "save as" command"?

What happens when you try to use the "Save as" option?

Share the current Acrobat and Mac OS version numbers.

 

Thanks,

Meenakshi

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 15, 2022 Mar 15, 2022

Copy link to clipboard

Copied

Hi Meenakshi,

Thank you for replying.

My Mac is a M1 running macOS Monterrey, version 12.2.1, and Adobe Acrobat Pro DC version 2020.013.20074.

What happens when I click "save as"command is that a window appears blank and I press the save as command and nothing happens. The only way to save is to export as a reduced pdf file... as the photo attached.Screen Shot 2022-03-15 at 08.41.26.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 30, 2022 Mar 30, 2022

Copy link to clipboard

Copied

LATEST

Hi Mário,

 

Sorry for the delay in response.

 

Please use the steps suggested in the following help document: https://helpx.adobe.com/acrobat/kb/blank-save-as-dialog-mac.html

 

Let us know how it goes.

 

Thanks,

Meenakshi

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines