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M
Mário Lordeiro
Participating Frequently
March 14, 2022
Answered

Acrobat Pro DC for Mac not working the ""save as" command

  • March 14, 2022
  • 2 replies
  • 1469 views

Acrobat Pro DC for Mac not working the "save as" command on a Mac M1 running macOS Monterrey.

This topic has been closed for replies.
Correct answer Patt36284845q60b

Meenakshi:

 

Thank you so much for this!  I have had this problem too and it has been driving me crazy.  I have tried and tried to find a way to solve it, but never could.  Your answer was exactly correct.  I had one check box to remove and now it works perfectly.  Thank you, thank you, thank you!  

 

Patt 

2 replies

M
Mário LordeiroAuthor
Participating Frequently
March 15, 2022

Hi Meenakshi,

Thank you for replying.

My Mac is a M1 running macOS Monterrey, version 12.2.1, and Adobe Acrobat Pro DC version 2020.013.20074.

What happens when I click "save as"command is that a window appears blank and I press the save as command and nothing happens. The only way to save is to export as a reduced pdf file... as the photo attached.

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
March 31, 2022

Hi Mário,

 

Sorry for the delay in response.

 

Please use the steps suggested in the following help document: https://helpx.adobe.com/acrobat/kb/blank-save-as-dialog-mac.html. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

    M
    Mário LordeiroAuthor
    Participating Frequently
    November 4, 2022

    Hi Meenakshi!

    Please forgive me for taking so long to reply. I am really sorry! Please, accept my apologies!

    Perfect path... I used the link above and it worked perfectly!

     

    Again, Thank you very much indeed for your help.

    Kind regards,

     

    Mario Lordeiro

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    March 15, 2022

    Hi Mário,

     

    Thank you for reaching out.

     

    Would you mind elaborating on "Acrobat Pro DC for Mac not working the "save as" command"?

    What happens when you try to use the "Save as" option?

    Share the current Acrobat and Mac OS version numbers.

     

    Thanks,

    Meenakshi

     

     

    P
    Patt36284845q60bCorrect answer
    Participant
    March 24, 2024

    Meenakshi:

     

    Thank you so much for this!  I have had this problem too and it has been driving me crazy.  I have tried and tried to find a way to solve it, but never could.  Your answer was exactly correct.  I had one check box to remove and now it works perfectly.  Thank you, thank you, thank you!  

     

    Patt 

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