Acrobat Pro DC for Mac not working the ""save as" command

[Mário Lordeiro]

Acrobat Pro DC for Mac not working the "save as" command on a Mac M1 running macOS Monterrey.

[MeenakshiNegi]

Hi Mário,

Thank you for reaching out.

Would you mind elaborating on "Acrobat Pro DC for Mac not working the "save as" command"?

What happens when you try to use the "Save as" option?

Share the current Acrobat and Mac OS version numbers.

Thanks,

Meenakshi

[Mário Lordeiro]

Hi Meenakshi,

Thank you for replying.

My Mac is a M1 running macOS Monterrey, version 12.2.1, and Adobe Acrobat Pro DC version 2020.013.20074.

What happens when I click "save as"command is that a window appears blank and I press the save as command and nothing happens. The only way to save is to export as a reduced pdf file... as the photo attached.

[MeenakshiNegi]

Hi Mário,

Sorry for the delay in response.

Please use the steps suggested in the following help document: https://helpx.adobe.com/acrobat/kb/blank-save-as-dialog-mac.html. 

Let us know how it goes.

Thanks,

Meenakshi