I've been trying for two hours to get Acrobat DC set up and working an a brand new install of Windows 10 on a 2015 Macbook Pro using Bootcamp.
Adobe has shuffled me through 5 different help techs, and each one tells me to reinstall. I have tried reinstalling three times. I have tried Repair. I have run the updater and installed updates and that made things worse. Ive rebooted many times. Now suddenly my Adobe help person left the chat and will not come back.
So, I'm hoping someone here may have run into this issue.
Upon initial install the app will launch. But clicking on File, Edit, View, or Window causes a dialog popup to tell me "An internal error occured". I have to click the OK button around 11 or 12 times to clear that dialog box. The next time I click one of the menu buttons the same cycle repeats. The only button that works is the Close button.
After trying to launch a few times the App now closes immediately upon start. Rebooting does not help.