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Michael29892720xy78
New Participant
May 15, 2023
Question

Acrobat Standard 64-bit internal error occurred after selecting Disable New Acrobat

  • May 15, 2023
  • 2 replies
  • 1334 views

I made the mistake of selecting Disable New Acrobat in the view tab. Now if i select any of the options such as File, Edit, View E-sign etc. i get the Internal Error has Occurred. Therefore i cannot Enable New Acrobat. This is holding up work production! I went to Apps and repair but that didn't help solve anything. My Acrobat is useless at this point as i cannot edit my files. This needs a solution now! From what I've seen this has been happening to others long enough.

This topic has been closed for replies.

2 replies

M
Mark29913365oj0o
New Participant
May 16, 2023

I need these instructions as well.  I prefer the version I am accustomed to over the "new" for work and speed of workflows.  I uninstalled and reinstalled, disabled New Acrobat, now stuck in with internal error pop up windows and app that does not function.  

Amal.
Community Manager
Amal.Community Manager
Community Manager
May 15, 2023

Hi @Michael29892720xy78 

 

Thanks for reaching out. I have shared more details with you in a private message. Please check .

 

Regards

Amal

M
Mark29913365oj0o
New Participant
May 16, 2023

I need these instructions as well.  I prefer the version I am accustomed to over the "new" for work and speed of workflows.  I uninstalled and reinstalled, disabled New Acrobat, now stuck in with internal error pop up windows and app that does not function.  

Amal.
Community Manager
Amal.Community Manager
Community Manager
May 17, 2023

Hi there,

 

I have sent you a private message, please check.

 

~Amal

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