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Thom Forke
Participant
November 19, 2019
Question

Acrobat Support for Microsoft Information Protection: header, footer, and watermark

  • November 19, 2019
  • 1 reply
  • 1137 views

I installed the MIP plug-in and found my latest version Acrobat DC and Reader DC unable to reflect the changes I made to these specific settings (header, footer, watermark) in MIP label. Am I doing it wrong or Acrobat DC and Reader DC currently do not fully support MIP?

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1 reply

ls_rbls
Community Expert
Community Expert
November 19, 2019
Thom Forke
Participant
November 20, 2019

Thanks for your reply.

 

Unfortunately, I followed whatever instruction I could find and still was not able to see header, footer and watermark configured with Microsoft Information Protection in Acrobat Pro DC/ Reader DC. 

 

After installing the plug-in, I can confirm that Acrobat Reader DC shows "protected by label: xxxxx", which proves Acrobat supports MIP, but the problem is I cannot see header, footer and watermark. Have you personally tested it?

ls_rbls
Community Expert
Community Expert
November 20, 2019

I personally have not and I don't have a similar PDF file for me to reproduce the problem on my end and see what could be wrong.

 

If you don't mind sharing an example of te file I can try  or an Adobe Representative to try and reproduce the problem.

 

There are two possible soultions in this thread: https://community.adobe.com/t5/acrobat/error-when-adding-header-footer/td-p/9244132

 

The first solution marked as correct answer in the link above is for a large document with many pages. 

 

The last one solution offered at the very end of the thread is an easier approach using the preflight tool---> with Analyze & Fix. 

 

I have to ask if this document that you are trying to work around  was a document that was created with InDesign,

 

So just in case the source file of the PDF document that you have was created with InDesign here is  a guide that I think could  be releveant: https://helpx.adobe.com/indesign/using/master-pages.html