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dianez43665671
New Participant
May 23, 2023
Question

Acrobat Version 23.0 - Can't find Initial View tab, Accessibility/Tags Panes are missing

  • May 23, 2023
  • 2 replies
  • 5585 views

Creative Cloud automatically updated Acrobat to this latest version and I feel like I'm losing my mind because I can no longer find the "Initial View" tab, and also the "tools" options are drastically reduced.

  • Is there still a way to set initial view options such as having the Bookmarks pane open when the file opens?
  • How are we supposed to fix tags/accessibility now? I don't see any way to open or view tags or containers, and the accessibility tools grouping is entirely gone.

 

What's going on???? Is it supposed to be like this? If so, why???????????????? 

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    2 replies

    Bevi Chagnon - PubCom.com
    Bevi Chagnon - PubCom.com
    Brainiac
    May 24, 2023

    Hi @dianez43665671,

    A couple of quick suggestions:

    • Check to make sure it launched Adobe Acrobat Pro, and not the free Reader.
    • Sometimes when an update is done, users must re-setup their workspace to shows the panels and tools they use.
      • For the left-side panels (Tags, Order, Thumbnails, etc.) go to View / Show-HIde / Navigation and select the panels you want to see.
      • For the right-side tools (Accessibility, Edit PDF, etc.) go to View / Tools and select the ones you want.
    • Initial View settings are in the file's properties: Go to File / Properties and select the second tab at the top.

     

    Hope this helps get things back on track.

     

    |    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
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      dianez43665671Author
      New Participant
      May 24, 2023

      Hi Bevi,

      Thanks for the response! The problem was that for some reason, although I did not have Adobe Reader installed and nominally had Adobe Acrobat installed, all PDFs were opening on Reader. I had to uninstall and reinstall Acrobat on Creative Cloud and that resolved the issue. What a relief. Thank you!

      Bevi Chagnon - PubCom.com
      Bevi Chagnon - PubCom.com
      Brainiac
      May 24, 2023

      Phew! Glad it got fixed!

      Such a pain when things like this happen and disrupt our regular worklives <grin>

       

      |&nbsp;&nbsp;&nbsp;&nbsp;Bevi Chagnon &nbsp;&nbsp;|&nbsp;&nbsp;Designer, Trainer, &amp; Technologist for Accessible Documents ||&nbsp;&nbsp;&nbsp;&nbsp;PubCom |&nbsp;&nbsp;&nbsp;&nbsp;Classes &amp; Books for Accessible InDesign, PDFs &amp; MS Office |
      Bernd Alheit
      Bernd Alheit
      Adobe Expert
      May 24, 2023

      What does you see at the properties of the document?

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