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Participant
May 6, 2014
Question

acrobat won't print, no page selected

  • May 6, 2014
  • 25 replies
  • 77356 views

Since I upgraded to a new iMac with Mavericks, acrobat (updated to latest version, 10.1.9) won't print anything. I get an error message saying 'the document could not be printed' and then a second message saying 'no pages were selected'. I have tried selecting pages in different ways, and I've tried printing various different pdfs to both my printers (Brother HL2030 and Canon Pro9000). I have the latest drivers on these, which are printing other documents fine, so there's no problem with either the files or the printers.

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25 replies

simplesalmon67
Participant
January 11, 2016

I had this problem, and I just printed the document in 20 page increments.

Participant
July 17, 2015

I had the same issue when using Google Chrome.  When trying to print to a PDF file Google Chrome's default is "Save as PDF" you need to select "Adobe PDF". Wala it worked. Hope it works for you like it did for me.

Participant
June 25, 2015

Until Adobe is able to address the issue, you can get this download and use it to print your documents. I've been searching for hours and no other solution works.

http://www.foxitsoftware.com/Secure_PDF_Reader/

Istilldontknowwhatimdoing
Participant
June 22, 2015

Loath is too tame of a word to describe my utter contempt with Adobe Acrobat DC; it's unreliable and downright ridiculous most of the time. When printing more often then not, a popup will show with "no pages selected" which leads to a) no printing b) outright frustration and c) a higher probability of me throwing my macbook out of a window.

The only way, and I mean the only way, I have ever been able to print my pdf file when this pop up is shown is to not even use the program at all anyway (which is ridiculous in itself) but to print by doing the following:

  • right click on the selected document/pdf
  • click open with
  • click preview (if preview isn't automatically listed go down to other and search for the preview program)
  • (your document should open) select file then print adjust your setting and your ready to go


This might not have helped in the way you wanted it to but it does give another option to their non-existent solution to the problem.

Participant
July 26, 2015

I have the same problem on my Mac Mini. The 'print with Preview' is the best solution I have found. A little research shows this problem has been around at least as far back as 2009! That's pretty poor in my judgement.

Inspiring
June 15, 2015

I am experiencing the same issues. I have created several PDFs from Illustrator CC the past couple days. Some of them print fine and some of them don't. I can find no common denominator yet. They are all 2-layer files and all of them use the same linked background .PSD image on the bottom layer.

I get the same two print error messages as mentioned in the threads above.

I cannot print some of these PDFs from either the latest version of Acrobat (15) or Acrobat Reader DC. However, if I place the non-printable PDFs in say InDesign CC, they print fine? They also print fine from the Apple PREVIEW application. So I am guessing there is noting wrong with the PDFs, but rather with the two Adobe Acrobat apps. One of my clients is having the same problems trying to print the same files on his PC from Adobe Acrobat apps?

Some of the files that trigger these errors are the smallest files of the bunch (Myriad text only in the top layer), so it does not appear to be memory related.

EXAMPLES:

I have uploaded (2) files to Dropbox for your analysis. I made both of these in Illustrator CC and saved as PDFs directly from Illustrator using the [Smallest File Size] Preset. I actually made about (30) of these signs in all - all are identical as far as being 2-layered AI files and all use the same background PSD image. About 25 of the PDF files I made like this for my client to proof printed out fine, the rest gave the two errors. Both of these print fine from PREVIEW on Mac Mavericks and they also both seem to print fine when I place them in InDesign CC and print from there? The 2nd image will not print from Acrobat or Acrobat Reader (any version I have installed including the latest).

NOTE: If I look inside my Print Driver dialog after attempting to print one of these files in question,  it says "Stopped - Unable to convert Postscript file".

File that does print: Dropbox - YES.pdf

Files that doe NOT print: Dropbox - NO.pdf

Participating Frequently
January 6, 2016

Yeah, I've read all of these "solutions" to a problem that, just yesterday, was not a problem. I also have FoxIt on my Windows 10 (a dog within itself..., and it has fleas!) desktop. I had to install it to get the thumbnail previews to display. I tell you, Adobe is getting to be as sorry as HP, and Microsoft. Nothing they do in "updates" work for the advantage of the end user. We have become just "purchasers". I wonder where these idiots would go if we ceased to be that!

I mentioned FoxIt because when I opened the same document in that program, it printed, flawlessly. I also printed Word documents. So, there isn't anything wrong with anything else EXCEPT this Adobe crap!

debramooradian
Participant
May 11, 2015

This worked for me; hope it works for you.  Good luck!

1.  Go to Print... 

2.  Click "Advanced"

3.  UNCHECK "PRINT AS IMAGE" (if checked).  ***Beneath it, make sure "Stimulate Overprinting" is still checked.  (I figure the reason Adobe says, "no page selected" is because the program reads the document as an "image." When this radio box is unchecked, Adobe can read the pages to trigger printing process.)

Participant
August 7, 2015

This worked for me in Acrobat DC. Don't know why all of a sudden one day it was working and then it stopped, but once I followed this tip, I was able to get things going again after weeks of having to use Yosemite's built in Preview app for all PDF printing... when I finally needed Acrobat's capability to print multiple images to a page, I had to dig in and solve it, and this answer got me going again.

Participating Frequently
October 2, 2014

First let me state that this is my solution on a Macintosh running 10.7.5 and Acrobat Pro X (with all the latest updates).

This problem started for me just this last weekend. I have been to every so-called solution that I could find via a Google search and NONE of these "solutions" even by the self-tagged "experts" work. PERIOD!

I decided to follow one suggestion to install Acrobat Pro 9. However, instead of uninstalling Acrobat Pro X first, I left it installed.

During the initial startup of Acrobat 9 after installation I was offered the option of installing an Extra feature called Adobe PDF Printer which allows me to "Create Adobe PDF files from any application by printing to Adobe PDF Printer". I opted in to that extra.

Once Acrobat Pro 9 had started I tested it using one of the PDF files that had failed to print with the dreaded "No pages selected......" error messages. THE FILE PRINTED AS EXPECTED!

I then decided I would uninstall Acrobat Pro X, but on a whim decided to try to print the same PDF file that had just printed using Acrobat Pro 9 one more time. IT PRINTED!

All I can figure out is that somehow selecting the option to have Acrobat Pro 9 install the option for allowing other applications to create a PDF repaired something within the Mac operating system. Just a guess.

Hope this helps someone.

lukasg10592515
Participant
June 28, 2015

@rockyshaw19460712: I checked out your solution as I had the same problem despite having uninstalled and installed various versions of the Acrobat Reader without any effect.

Printing eventually worked fine when I installed Acrobat Reader Pro 9 including this extra feature "Create Adobe PDF files". Has nothing to do with the Mac operating System though as I am using Windows.

Participant
September 27, 2014

Of course, after I wrote the solution, it stopped working...

TJenningsFineArt
Known Participant
September 28, 2014

I was gonna say - I had tried that, and it didn't work. For something called Pro (Acrobat Pro), this isn't very professional.

Participant
September 27, 2014

Okay, by chance I found a crazy solution.....

1. open thumbnails on PDF

2. click "Print"

3 open "advanced" and tick "Print as Image"

4. you must scroll down each thumbnail as it seems only the one that is highlighted will print.

Very tedious, but at least it worked....

Participant
March 21, 2016

how do you open

thumbnails using adobe reader DC 15?

jason_rukman
Participant
September 15, 2014

I had the same problem (on a mac).  Using the Mac "preview" app and printing from there worked for me instead.  Turning off "enhanced security" had no effect.