Acrobat x pro 10.1.16 Image Bug

Forum|Forum|1 year ago
September 27, 2024
2 replies
490 views

My windows 10 has an Acrobat x pro 10.1.16 and since a few days ago, PDF file from outer parties (not made by me) shows downgrated images, which makes me read documents impossible. When I open them in chrome, there is no problem.

Does someone help me this bug?

This topic has been closed for replies.

R

ravinderg62643219

Adobe Employee

Hi @MADMA_urbanism+landsc1654

Acrobat 10 is out of support long ago. If the pdf files were opening fine for you earlier and now you are getting the issue, I would recommend to check for any changes in your environment or how you are creating the pdfs

try67

Community Expert

Acrobat X is an old and unsupported version, and is not officially compatible with any current OS.
To increase the chances of it working properly you can run it in Compatibility Mode with an earlier OS, like Windows 7, but that's about it. Problems with it are to be expected, and not solutions will be forthcoming from Adobe.

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