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June 9, 2011
Question

AcroDist.exe Application Error

  • June 9, 2011
  • 1 reply
  • 49509 views

My  computer got infected with malware a couple of days ago.  I was able to  remove the malware and restore just about everything but have had  problems with Adobe Acrobat 7.0 Professional since then.  I keep getting  this message: an error has been detected with a required application  library and the product cannot continue.  Please reinstall the  application.

I  have twice done a complete removal of the program and a reinstall tryng  to fix this but continue to get this error message.  I cannot view any  pdf documents.  Any suggestions on what I need to do to correct this?

Any help would be appreciated.

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    1 reply

    Inspiring
    June 9, 2011

    Since you have reinstalled, I will not bother suggesting a repair. However, I will suggest another reinstall. However, do it in this order

    1. uninstall

    2. remove all of the left over Acrobat folder (typically under Program Files\Adobe\Acrobat x.x)

    3. run CC or the MS installation cleanup utility and cleanup the registry

    4. consider running a virus scan again at this point

    5. then reinstall and hopefully that will fix it.

    New Participant
    April 29, 2022

    >  3. run CC or the MS installation cleanup utility and cleanup the registry

    What is CC and where can I get it?  How to run MS installation utility?

     

    >  4. consider running a virus scan again at this point

    How can I run  virus scan?

     

    Thank you.