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ggdxwz
New Participant
July 11, 2021
Question

Add Smooth Scrolling Support for Windows Precision Trackpad

  • July 11, 2021
  • 1 reply
  • 1372 views

I just moved from macOS to Windows, and Acrobat fully supports smooth scrolling on Mac but never implement such thing on Windows. 

It's 2021 now and most windows devices should have precision trackpad, and I can't find a reason why Acorbat still lacks such basic feature.

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
July 12, 2021

Hi there

 

Hope you are doing well and sorry for the trouble. As described , you are experiencing issues with scrolling PDFs with precision trackpad on Windows machine.

 

Would you mind sharing the version of the Adobe Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the latest version 21.05.2054 installed. Go to Help > Check for Updates and reboot the computer once.

 

Also, please check out the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-reader/touchpad-scroll-speed/m-p/10541926#M56735 and see if that helps.

 

Regards

Amal

G
ggdxwzAuthor
New Participant
July 19, 2021

Yes, I am using the latest version.

Amal.
Community Manager
Amal.Community Manager
Community Manager
July 20, 2021

Hi there

 

A new version of Adobe Acrobat DC 21.05.20058 is now available. Please update the application to this version from the help menu > check for updates nd reboot the computer once

 

Regards

Amal

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