Adobe Acrobat crashes every time I try to drag a page from one pdf file into another

Hi,

View>Disable new acrobat reader

The reopen the files.

The drag and drop problem solved for me.

🙂 

ClintT13, did you ever find a fix for this? Acrobat Pro is doing the same thing on my ThinkPad. As soon as I dry to drag pages within or out of a document (any document), the app becomes completely unresponsive. I can't mouseclick anything and can't close the program unless I end the process in task manager.

Acrobat Pro 2022.003.20314 (64-bit)

Windows 11 Pro 10.0.22621 Build 22621

What's the exact version number of the application (You can find it out by going to Help - About Adobe Acrobat)? Not "up to date", or "latest", please. Post the exact version number.

Also, what's your OS version?

Hi @ClintT13 

Sorry to hear about the trouble caused.

Since you have already tried uninstalling-reinstalling the application and it did not help, try the following steps and see if that helps:

1- It could be a display driver issue. Check if you have a pending update

2- Make sure Acrobat is up to date as well. 

Go to Acrobat> Help > Check for updates and reboot the computer once (you must save all the work before restarting). To download the patch manually, more information about this release is here: Release Notes | Adobe Acrobat, Reader

3- If this doesn't help, then

Navigate to Acrobat>Edit>Preferences>Security (Enhanced)>disable "Protected View" and "Enhanced Security">OK>close and reopen Acrobat

Note: these changes are only for testing purposes. Once tested, please change it back to the previous setting.  

Let us know the result. 

Thanks,

Akanchha