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Participating Frequently
June 24, 2021
Question

Adobe acrobat DC is not responding when using search (control + F)

  • June 24, 2021
  • 2 replies
  • 6164 views

Hi team,

 

I'ml using Acrobat Pro DC version 2021.005.20048.

 

When i use the cntrl + F to search a word , the program does not respond anymore , this issue is always happening and very annoying.

 

Does anyone has an idea regarding this problem.

 

Thanks a lot !

Slim

This topic has been closed for replies.

2 replies

Slim5F9EAuthor
Participating Frequently
October 1, 2021

Hello team,

 

Any updates please regarding this issue.

 

Many Thanks

Slim

New Participant
February 19, 2022

Hi Slim, 

 

Did you ever get a solution for this? I have exactly the same problem.

 

 

Best, Nigel

Slim5F9EAuthor
Participating Frequently
February 20, 2022

Hi Nigel,

 

The issue is no more occuring from my end , i think the Acrobat update fixed the issue , i'm not sure.

 

I'm using the Adobe Acrobat DC version :  2021.011.20039.

 

The previous version where the issue was occuring :  2021.005.20048.

 

Hope this helps.

Best Reagrds,

Slim

Eric Dumas
Community Expert
June 24, 2021

Is it happening on all documents, on long ones?

do you have a lot of applications opened at the time?

Slim5F9EAuthor
Participating Frequently
June 24, 2021

Hi Eric, i've tried to close all the apps used (memory and CPU ressources ... are not fully used ) , and the issue is still there , the pdf doc is not very long (22 pages ) , and this is not the only one because i tried with some other PDF docs , same issue.

 

AkanchhaS8194121
Brainiac
July 20, 2021

Hi Akanchha , still the same issue when editing the security preferences , i will unistall the application and re-install it later , i will keep you informed of the result.

Thanks,

Slim


Hi Slim,

 

Hope you are doing well.

What's the status on this? Have you managed to resolve after unistalling and reinstalling the app?

Let us know if there's any further assistance is required.

 

Thanks,

Akanchha