Adobe Acrobat Error

[Action Cargo]

Bom dia, alguém poderia me ajudar com o Adobe? estou toda hora recebendo mensagem. "O Acrobat foi encerrado de forma inesperada. Clique em "Saiba mais" para obter possiveis correções. Já atualizei.. já desinstalei e nada resolveu 

[Title edited for clarity]

[Amal.]

Hi @Action Cargo 

Thank you for bringing this to our attention. We're aware of this issue, and I want to assure you that our dedicated engineering team is actively working on a solution.

Rest assured, the fix will be included in the upcoming updates. We understand how important it is to have a seamless experience, and we truly appreciate your patience in this matter.

If you have any further questions or concerns, please don't hesitate to reach out.

Thank you for your time and understanding.

~Amal

[Action Cargo]

Good afternoon, first of all, thank you very much for your feedback. I hope this update arrives soon with the correction.

[Prof. Aloysio33118522daet]

Estou com o mesmo problema irritante.

[Amal.]

Hi there

This is a know issue and being worked on. We will keep you posted as soon as we get any update.

Thanks for your time and patience

Regards

Amal

[Action Cargo]

Any feedback on when a new update with the repair will be available?

[Amal.]

Hi There

Hope you are doing well. We do not have any fixed timeline. Our engineering team is working on the issue and the fix will be available in the future updates .

~Amal

[Geraldo34358847x9jl]

19 de desembro de 2023 e ainda continua este erro. O pessoal da ADOBE ainda não descobriu nada?

[Geraldo34358847x9jl]

DEZEMBRO....DEZEMBRO......ehehehe

[Lizienny32965228in1i]

https://www.youtube.com/watch?v=-D6Rdai7SnA

Acabei de testar isso aqui. Aparentemente deu certo, mas vou esperar até amanhã para ter certeza!

[Amal.]

Hi all

Our engineering team requires some more information, could you please share the value of GUID present at 'Computer\HKEY_CURRENT_USER\Software\Adobe\CommonFiles\CRLog' in the Registry Editor?

Here's the sample for that.

~Amal

[Amal. · Accepted solution]

Hi there,

The new version 23.08.20555 of Acrobat is now available addressing the fix for the issue.

Please update the application from the help menu > check for updates and reboot the computer once.

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

Regards

Amal