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Action Cargo
Participating Frequently
October 16, 2023
Answered

Adobe Acrobat Error

  • October 16, 2023
  • 3 replies
  • 2866 views

Bom dia, alguém poderia me ajudar com o Adobe? estou toda hora recebendo mensagem. "O Acrobat foi encerrado de forma inesperada. Clique em "Saiba mais" para obter possiveis correções. Já atualizei.. já desinstalei e nada resolveu 

 

[Title edited for clarity]

    This topic has been closed for replies.
    Correct answer Amal.

    Hi there,

     

    The new version 23.08.20555 of Acrobat is now available addressing the fix for the issue.

     

    Please update the application from the help menu > check for updates and reboot the computer once.

     

    You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

     

    Regards

    Amal

    3 replies

    Amal.
    Community Manager
    Amal.Community ManagerCorrect answer
    Community Manager
    February 28, 2024

    Hi there,

     

    The new version 23.08.20555 of Acrobat is now available addressing the fix for the issue.

     

    Please update the application from the help menu > check for updates and reboot the computer once.

     

    You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

     

    Regards

    Amal

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    January 26, 2024

    Hi all

     

    Our engineering team requires some more information, could you please share the value of GUID present at 'Computer\HKEY_CURRENT_USER\Software\Adobe\CommonFiles\CRLog' in the Registry Editor?

     

    Here's the sample for that.

     

    ~Amal

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    October 16, 2023

    Hi @Action Cargo 

     

    Thank you for bringing this to our attention. We're aware of this issue, and I want to assure you that our dedicated engineering team is actively working on a solution.

     

    Rest assured, the fix will be included in the upcoming updates. We understand how important it is to have a seamless experience, and we truly appreciate your patience in this matter.

     

    If you have any further questions or concerns, please don't hesitate to reach out.

     

    Thank you for your time and understanding.

     

    ~Amal

    A
    Action CargoAuthor
    Participating Frequently
    October 16, 2023

    Good afternoon, first of all, thank you very much for your feedback. I hope this update arrives soon with the correction.

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